RETURN & REFUND POLICY: Simple Rosaries gladly accepts cancellations. Please contact us within 24 hours of purchase. Simple Rosaries doesn't accept exchanges, but please contact us if you have any problems with your order. We cannot accept returns. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
SHIPPING INFO: As soon as an order is received, it is processed within 24 hours. Every rosary, chaplet, and necklace comes packaged in a bag and box. Standard USPS rate applied at checkout. Once processed, we send out your package within 1-3 business days; however, we do typically try send them out as soon as possible. Any custom order can take between 1-3 days of production, and shipping may take an additional 1-3 days.
LIFETIME GUARANTEE: All rosaries from Simple Rosaries come with a lifetime guarantee. We promise that our rosaries will not break! If in the rare case they do, we promise to fix them for free.
CARE INSTRUCTIONS: Because these are precious metals and gemstones, we recommend using a gentle jewelry cleaner. These products, specifically silver and bronze, naturally tarnish with time. We recommend Connoisseurs Jewelry wipes or solution. It can be purchased through Amazon. Please do not use soap and water on any of our rosaries. We are not responsible for any damage caused by improper cleaning.
NECKLACE POLICY: All customized orders are final sale. Changes to orders may be made within 12 hours after ordering. We try to start your order right away! Email us with questions or concerns at firstname.lastname@example.org.